We are dedicated to crafting the finest chocolates. That's why we've designed a seamless return policy, eliminating any concerns from your purchase. Should you require a return or exchange, items should be returned in their original packaging and condition, at the original point of purchase within 30 days. If your purchase was made at one of our retail locations, please return it to that location. You’ll have the option of a refund or exchange for an equivalent chocolate. If your purchase was made online, please contact customer care via email, live chat, or phone for assistance.
A Sweet Time-frame:
You have a generous 30 days from the date of purchase to savor your selection. If you are not satisfied, please reach out to us as soon as possible.
Proof of Purchase:
When you're ready to dip into our return process, don't forget to include your proof of purchase. This little detail helps us process your return quickly.
Just as we want our chocolates to be in perfect shape, we kindly ask that your item is returned in its original packaging and condition to the original point of purchase. Once your returned treat is received and we've confirmed its condition, you have the choice to receive a full refund or swap it for another delicious chocolate of equal value.
Returns or Exchanges:
Simply reach out to our customer care team. Whether you prefer to send an email, dive into live chat, or chat over the phone, we're here to assist every step of the way.